17/11/2026
2:15pm - 2:45pm
Seminar Theatre
Olly Sampson, Nick Wilkinson, Victoria Papathanasiou
Seminar overview
Summary
Two companies with a real integration, RemovalsManager’s CRM and CentralNest’s AI quoting, joined by a mover who actually uses both, talk honestly about what a genuine tech partnership does for a removals business day to day: less admin, fewer disputes, and time back for the crew.
It’s also a chance to make the case, from the customer’s side, for why the sector benefits when vendors build for each other rather than operating in silos: fewer duplicated systems, less re-entering the same job twice, and a clearer standard for what a real partnership should look like. And just as honestly, where the ceiling sits and what’s still worth checking in the future.
Key Benefits & Takeaways
A clear-eyed view of what integrated tech actually removes from a mover’s day, and what it doesn’t. A real account from a fellow family-run mover: what worried him beforehand, what’s changed since. A simple way to tell a genuine integration from a badge-only partnership, and why the sector as a whole benefits when vendors build for each other instead of working in silos.
Real parallels from other industries, from banking to healthcare, showing what happens when systems are built to work together properly: more of the process covered end to end, and real admin hours handed back to the people using them. A look at what a working example like this opens up next: once one partnership proves it can be done properly, it becomes easier for other vendors, and other parts of the job, to be built the same way. What to keep checking manually, even after adopting tech.
Reserve a place on this seminar
Due to visitor demand, we ask that you reserve a space on any seminars you wish to attend. Whilst there is no financial requirement, it helps in the planning of the program.