19-20 November 2024, NAEC Stoneleigh

Exhibitor FAQ’s

Here are some of the most common questions asked by our exhibitors

We are always happy to hear from our exhibitors, so if you can’t find the answer you’re looking for, please get in touch

There is plenty of parking at the venue, NAEC Stoneleigh, and it is free.

The Exhibitor Manual contains a link to a special Exhibitor Staff registration portal online. If you would prefer, you can register your staff by emailing us their names by the end of October please. It is important that you use this process and don’t register your staff via the public registration system.

We normally aim to have the hall safe and ready for exhibitors to enter by around 14:00 on the build day, and we stay onsite until around 18:00. You can also get access from 08:00 on the Tuesday if you have any quick setting up or finishing off to do. The rules are different for vehicle and container exhibitors, who are asked to arrive in the morning to position in the hall. Full details are provided in the Exhibitor Manual, and are emailed directly to vehicle and container exhibitors before the show.

Shell scheme stand packages include walls, carpet, a name board. All exhibitors also receive basic listings on our website and in the printed Exhibition Guide.

We have a supplier for rental furniture, and they have a huge range available. Their ordering process is part of the Exhibitor Manual, which you should receive in the summer. You are also welcome to bring furniture with you if you prefer.

Yes – there is free wifi that can be used by all exhibitors and visitors. If you require a strong connection for demonstrations or online work, we recommend that you book dedicated bandwidth or a wired connection. We can provide the booking form for this on request.

The carpet on stands will be light grey unless you elect to change the colour – a cost applies for this, and the order form is available as part of the Exhibitor Manual.

Posters and other lightweight items can be fixed using velcro hook and loop pads. You will require the ‘hook’ part, which is the scratchier of the two. You can buy these in most major stationery shops and online.

Because we sell space by the metre, it’s difficult to predict how many stands will end up being in each block. For that reason, we don’t usually provide stand numbers until a few weeks before the event. However, if you require one for promotional purposes, do let us know as we can normally assign a few numbers in advance.

Yes, but please do talk to us first. We regularly monitor registrations, and contact anyone who isn’t working within the industry to check their eligibility. We would hate to accidentally upset your clients, so do please warn us.

Not usually, although we’re hoping to have a small catering offering ready by late afternoon on Monday. However, there is a cafe directly outside the exhibition hall run by the venue.

Only if you are unloading very early and have special permission. Otherwise, we’ll get you as close as possible to the loading bay doors when you are unloading. Please see the Exhibitor Manual for full details.

That will depend on the size of the item and how busy the venue is in the days leading up to our event. Last year they were very helpful, and we were able to assist everyone who needed an advance delivery. Get in touch, and we’ll do our best.

The lounge area is sponsored, so this isn’t possible – the sponsoring companies will have full rights to branding in that space.