17/11/2026
11:00am - 11:30am
Seminar Theatre
Anthony McGlade
Seminar overview
Summary
Every operator in the room has felt the same instinct: more sites, more units, more customers should mean more people. It doesn’t have to.
From handling AI-driven customer communication, automated pricing, and centralised operations, this talk looks at where the hours in a growing storage or removals business actually go — and which of them can now be handled without adding headcount.
Key Benefits & Takeaways
For operators running storage sites, removals fleets, or hybrid models, wage costs are rising faster than revenue — and headcount is usually the first lever pulled to handle growth. This talk gives a practical, non-technical look at what other operators are automating first (customer calls, payment chasing, pricing) and what’s realistic to try without a big tech investment, so attendees leave with concrete next steps rather than industry hype.
Reserve a place on this seminar
Due to visitor demand, we ask that you reserve a space on any seminars you wish to attend. Whilst there is no financial requirement, it helps in the planning of the program.