Remote Management in Self Storage: Redefining How We Operate

Seminar overview

Industry Insight  |  Removal & Storage  |  Revenue  |  Storage

Remote management has shifted from a niche idea to a mainstream operating model in self-storage. Rising costs, staffing challenges and changing customer expectations are driving operators to rethink how facilities are run. This session shares real-world experience from building and scaling remote-first operations – highlighting what works, what to watch out for and how to balance automation with the human touch.

In this session we’ll look into:

– Understanding the drivers: Why remote management is becoming more relevant and how operators are adapting.

– Exploring the models: From full service to assisted and fully remote, what each approach looks like in practice.

– Learning practical lessons: What it takes to set up, scale and run remote-managed facilities successfully.

– Future-proofing your business: How technology, customer expectations and operations are evolving – and what that means for your strategy.

Presented by

Louise Stokes, Kinnovis

ABOUT LOUISE

Head of Sales at Kinnovis, helping operators bring automation into their daily workload. Before joining, Lou was Head of Digital & Operations at Swift Storage, where she built a 100% remote-managed, digital-first model and scaled from being the first hire to a multi-site portfolio with a small central team. Now focused on helping operators streamline operations, boost customer experience and scale efficiently through automation and smart technology.

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Reserve a place on this seminar

Due to visitor demand, we ask that you reserve a space on any seminars you wish to attend. Whilst there is no financial requirement, it helps in the planning of the program.